Lisa Hamilton
1826 Overland Dr.
Lowell, MA 01851
(501) 555 - 8921
lhamilton@aol.com
OBJECTIVE
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Position as a field technician that will allow me to
utilize both my extensive technical and customer service experience.
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BACKGROUND
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Highly organized, detail oriented, and self
motivated.?Over 11 years technical and
customer service experience.?Effective
problem solver, team player, and proven leader.?
EXPERIENCE
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FedEx, Boston, MA
Field Technician, 1996 - Present
Hardware and Software Installations and Upgrades for FedEx
Online Professional, a Windows based shipping Software. Used Laplink for
customer support, Problem Solving and Software Upgrades.?Directly responsible for supervision and
training of 30 junior level field technicians.?
First National Bank, Boston, MA
Field Engineer (ATM Department), 1991 - 1996
Field servicing/troubleshooting of Automated Teller
Machines (ATM). ATM installation/setup and troubleshooting of its communication
equipments either from DTE or DCE side.
EDUCATION
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University of Vermont, Burlington, VT
B.S., Electrical Engineering, 1992
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