Jerry Miller
809 Washington St.
Gettysburg, PA 17325
(717) 555 - 0991
Objective
A challenging position as a ticket agent where I can develop customer
service skills while helping others.
Summary
Extensive experience in customer service.?Proficient with numerous computer
environments and applications.
Experience
United Airlines, Baltimore,
PA
Ticket Agent, 1999 - Present
Assisted passengers with travel questions and screened boarding passes
at departure gate.?Responsible for
announcing fight schedule changes, meal inventory, and ticket count.
Crown Prince Inn,
Gettysburg, PA
Front Desk Attendant, 1997 -
1999
Responsible for handling guest inquiries, checking guests into rooms,
scheduling room reservations, and daily set up of hotel conference rooms.
Jim's Hardware, Gettysburg,
PA
Sales Associate,?1995 - 1997
Duties included greeting customers, helping customers with hardware
purchasing needs, using computerized database to order specialty items, and
securing the store at close.
Education
Gettysburg Senior High School
Gettysburg, PA
Graduated, 1997
