Gloria Wellman
902 Dresden St.
Phoenix, AZ 85012
(501) 555 - 8293
Objective
Position as a Travel Agent
Professional Accomplishments
Sales:
Negotiated wholesale or group travel fares to attract more
business.?Specialized in discount travel
packages for companies, civic groups, clubs, and other organizations.
Advertising:
Designed new advertising strategy to target young professionals.?Utilized demographic information and recent
travel statistics to formulate more effective advertising copy and select more
effective ad placements.
Budgeting:
Planned budgets various programs.?
Negotiated with hotels and cruise-lines, resulting in lower contract
prices, and a 10% reduction in operational expenses.?Formulated initial budget estimates and
quarterly budget projections.
Employment History
Hinton Travel Agency,
Phoenix, AZ
Customer Service
Representative, 1997 - Present
Provided customer sales and service for prepackaged tours and
cruises.?Second highest annual sales in
an office of twenty sales associates.
United Airlines, Phoenix, AZ
Ticket Agent, 1994 - 1997
Assisted passengers with travel questions and screened boarding passes
at departure gate.?Responsible for
announcing fight schedule changes, meal inventory, and ticket count.
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Education
Language Arts College, San Francisco, CA
B.A., Spanish Literature, 1994
Fluent in Spanish and Itallian
